Sofia Hotel, Heraklion (Crete)

I found the hotel to be a nice choice with clean and functional rooms that had a very strong smell of cigarette. Although the room's air conditioning was a bit weak, I did appreciate the business room's size and style. The service was top-notch with very helpful and pleasant staff, especially the welcoming and friendly receptionist. The location was convenient for me, being a 4-minute ride to Heraklion Airport and offering various shops and dining options nearby. However, the dining experience left much to be desired in terms of presentation, quality, and variety.

The hotel is conveniently located near the airport, making it perfect for a quick drive down the road. The service was excellent; however, there were disturbances from cleaning activities in the building. The dining experience was below expectations, with poor-quality options available.

I had an amazing stay at the hotel. The rooms were large, clean, and spacious, with the most comfortable bed ever, even better than some five-star hotels. The service was very kind and accommodating, and the location was perfect, especially if arriving late or departing early. The dining options were fine, and the facilities were top-notch.

I had a wonderful stay at this hotel. The room was clean, comfortable, and surprisingly spacious. The staff was extremely friendly and helpful, making me feel welcome right from the start. The location is superb for quick airport access, but a bit quiet when it comes to the city center buzz. The dining options were good overall, with a mix of traditional and basic choices. The facilities were convenient and adequate for a short stay.

The hotel offers well-equipped and spacious rooms that were very clean, although slightly old fashioned, providing a comfy stay. The service was efficient but lacked enthusiasm, with helpful staff attending to needs. The location is ideal for airport proximity but not close to the city center, making it convenient for short stays. The dining options were basic yet satisfying, and facilities were adequate for a short stay.

The hotel was a mixed experience for me. While the rooms had good sound isolation, the cigarette smoke smell and small size were major drawbacks. The service was friendly and helpful, especially saving me money by recommending queuing in the afternoon. The location was convenient for the airport but not ideal for exploring the town. The dining was basic but sufficient, and the facilities were decent.

I had a mixed experience at the hotel. The rooms were a bit outdated and dark but surprisingly nice, probably due to a free upgrade to a family room with an extra bed. The noise levels were a downside before catching a late flight. The service was a bit comical with the staff emulating Manuel from Fawlty Towers but redeemed themselves by arranging food from a local cafe and assisting with tourist attractions in Heraklion. The location was not breathtaking but very convenient near the airport, perfect for a short stay or late-night arrival. The dining was decent with a variety of Greek and international foods, leaning towards traditional local cuisine. Overall, an average stay with both positives and negatives.